Founded in 1999, Commercial Express has enjoyed a consistent level of growth. The company proposition is based on understanding a broker’s business and its vision. Our professional people provide the highest quality service and use their unrivalled industry knowledge to compliment our range of insurance schemes.
As a successful insurance provider, we work closely with a selected number of insurers whose aim is to deliver our customers with a range of superior products.
Our support infrastructure is a market leading concept within the insurance industry.
We aim to become one of the best managing general agents in the UK and we are proud to have achieved Chartered Insurance Underwriting Agents Status which is a testament to our commitment to professional standards.
Our Mission
To offer the best solutions and service possible. We are the smart choice and first option for customers.
Our People Values
- Our culture is warm and friendly, with a can-do attitude.
- We communicate effectively to ensure transparency.
- Our support builds long term trusting relationships with both internal and external partners.
- Innovation is encouraged and supported in our people, products and technology.
- Investment in performance through training and development.
- Personal and professional in our approach.
Our Values
We’re here when you need us.
We visit our brokers at times convenient to them to ensure a beneficial relationship for both parties.
Increased training.
Our staff have been trained to deliver the best possible customer service and we continue to train all departments as we grow.
Dedicated teams.
We have dedicated teams working on each insurance category, meaning customer enquiries are answered correctly and without delay.
More face-time.
We get to know our agents and build relationships that last. We discuss mutually beneficial ways to help improve their accounts. We’re always available when you need to see us in person.
More listening.
Our improved brand and business direction are based on customer feedback. We continue to listen and find ways we can improve.